By accessing or using the New Fresh Petals website and services, you agree to the following terms and conditions.

Products & Services

  • All flower arrangements are subject to availability.
  • Flowers are natural products; slight variations in color, size, or arrangement may occur.
  • Images on the website are for reference only.

Orders & Payments

  • Orders are confirmed only after successful payment or order confirmation.
  • Prices are subject to change without prior notice.
  • Same-day delivery is subject to order time and delivery location.

Delivery Policy

  • We strive to deliver orders on time; however, delays due to unforeseen circumstances (traffic, weather, or events) are not our responsibility.
  • Accurate delivery details must be provided by the customer.

Cancellations & Modifications

  • Order cancellations or changes must be requested as early as possible.
  • Once an order is prepared or dispatched, cancellation may not be possible.

Intellectual Property

All website content including text, images, logos, and designs belong to New Fresh Petals and may not be copied or used without written permission.